Shipping policy

Shipping Policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or public holidays. During high-demand periods, processing may take slightly longer - we'll keep you informed.

Domestic Shipping (United Kingdom) Standard shipping within the UK typically takes 5-10 business days after dispatch. Expedited options may be available at checkout depending on your location.

International Shipping We ship to selected international destinations. Delivery times vary by country but typically range from 10-20 business days after dispatch.

Shipping Costs Shipping costs are calculated at checkout based on your location and order size. Free shipping may be available on qualifying orders - check the checkout page for current offers.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 2-5 business days for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

Lost or Damaged Items If your order arrives damaged or goes missing, please contact us within 14 days of the expected delivery date at your store's contact email and we'll make it right.

Contact Us For shipping enquiries, please reach out via our contact page.